Thomson Airways Flight Delays and Cancellation Compensation

Has Your Recent Flight Been Delayed Or Overbooked For 3 Hours Or More?

Now called TUI, Thomson Airways currently stands as the largest charter airline in the world, flying to roughly 96 global destinations. When it comes to punctuality, Thomson performs pretty well, with its cancellation rate being lower than many of its competitors. However, as with any airline, it still has enough long delays to be of note. With current EU regulations as they are, passengers are entitled to claim Thomson flight delay compensation of up to €600 any time they are not allowed to board their flight because of overbooking, cancellation, and a three-hour or more delay without prior notice.

We will work our hardest to ensure your rights are enforced and that the playing field is even between Thomson Airways and yourself. You can try our effective, fast, and free online calculator to see how much they are responsible for due to problems experienced during a flight.

If you find yourself among these unfortunate passengers, we can help you enforce your flight delay compensation rights while also evening the odds between you and the airline. You just need to use our quick, free, and easy online calculator to check your eligibility, regardless of whether your flight ended up delayed or, worst of all, cancelled outright.

You Can Claim Up To £540 For Each Person Today*

We can work with...

We're work 100% no win, no fee guaranteed.

Claim up to £540 of compensation per passenger.

Your flight issue needs to have been in the last 6 years.


Just fill in the form and we will get on your case right away.


We enforce your rights and fight our way through the paper warfare.


Receive your compensation in a timely manner.

Thomson Flight Delay Compensation Calculator:

  • About You (UK Residents Only)

By completing this form and clicking “Check My Flight” you consent to instruct our approved legal representative to present a claim to the airline on behalf of the passengers listed above which could include issuing proceedings. 

You understand that they work on a no-win-no-fee basis, which means if they aren’t successful you won’t have to pay anything. When they do recover compensation from the airline they will deduct their fees. You also confirm that you have read and agreed to our Terms & Conditions and our Privacy Policy

Rights for Thomas Cook Flight Delays and Cancellations

Whenever you are a traveller with this airline, you are entitled to certain rights and services in the form of Thomson holiday flight delay compensation, including the following:

  • Per EU law, you may qualify for compensation as high as €600.
  • You are eligible for compensation when your flight is cancelled outright, overbooked, or delayed for three hours or more.
  • Compensation will not be determined by the total cost of your ticket.
  • You may seek compensation for flights dating as far back as six years ago.

Tricks and Tips When Delayed by Thomson Airways

When your flight is delayed or cancelled entirely, there are a few options available that could help to speed the process up and allow you to collect your money at a much faster rate:

  • Seek out an airline rep and ask them to establish the reason for the delay.
  • Collect all relevant data for proving you have been affected by the delay—vouchers received due to the delay, receipts of any incurred expenses, photos or screenshots of the arrival and departure boards, etc.
  • Before leaving the airport, be sure that you receive the basic services and benefits that you qualify for.
  • Find other passengers disrupted by the delay and exchange contact details to ensure you have corroboration.


Claim Flight Delay Compensation From Thomson Based On Travel Distance

When claiming flight delay compensation from Thomson Airways, the airline must fulfil claims based on the delayed flight’s total distance, and the amount of the ticket does not factor into the equation.

Essentially, if a flight arrives over three hours after its scheduled time, and criteria for EU regulations have been satisfied, you are eligible. Claims remain retrospectively valid for a maximum of six years.

Below, you will find a quick look at the type of compensation you would be entitled to:

  • Flights under 1500 km: €250
  • Flights ranging from 1501 km to 3500 km: €400
  • Flights greater than 3500 km: €600

To get a more detailed idea of how much compensation you might get, here is a quick breakdown:

Up to 1,500km
3 hours or more
1,500km - 3,500km
3 hours or more
Up to 1,500km
3 hours or more & between 2 EU Member States
Over 3,500km
3-4 hours
Over 3,500km
4 hours

Additional Services for Delayed or Cancelled Flights:

When cases of extended flight delay occur, passengers are entitled to various services and benefits, which become available based on your flight’s distance and the total length of the delay. 

Here is a brief look at what would become available based on your circumstances:

Additional Info For Thomson Airways

  • Main office in Luton, England, with 13 bases throughout the UK.
  • Thomson Airways utilizes a fleet consisting of 62 aircraft with 96 destinations worldwide.
  • Being chartered, many of Thomson flights are dedicated to tour operators.
  • Thomson does fare well when it comes to delays, but it could be better, given it amounted nearly 1000 hours of delay. However, relatively small amounts of flights are cancelled outright, making Thomson a reliable airline flying out from the UK.
  • Claiming flight delay compensation from Thomson can be difficult, as we always have to take the airline to court in order to enforce compensation rights.
  • Thomson Airways does not have online check-in for all its flights. The safest way to secure check-in is by visiting their website to figure the details out. If your flight does have readily available online check-in, we strongly recommended you use it.