British Airways Flight Delays and Cancellation Compensation

Has Your BA Flight Been Delayed For 3 Hours Or Even Longer?

When one thinks of travel to and from the UK, the one name that is almost synonymous with airline travel is British Airways. With a fleet of more than 270 planes and more than 180 airport destinations, it is considered to be one of the leaders in the industry. However, even this giant is not immune to flight delays and cancellations.

Travellers have rights, even when using an established and well-known company like British Airways, and MyFlights is here to help you protect those rights. For your convenience, we have provided a free online calculator to estimate your British Airways flight delay compensation when you have problems travelling with this airline. You can use this tool to check your eligibility for a claim if you experience any delays or cancellations to your travel on this airline.

Claim Up To £540 For Each Person Today*

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Claim up to £540 of compensation per passenger.

Your flight issue needs to have been in the last 6 years.

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Flight Delay Compensation Calculator:

  • About You (UK Residents Only)

By completing this form and clicking “Check My Flight” you consent to instruct our approved legal representative to present a claim to the airline on behalf of the passengers listed above which could include issuing proceedings. You understand that they work on a no-win-no-fee basis, which means if they aren’t successful you won’t have to pay anything. When they do recover compensation from the airline they will deduct their fees. You also confirm that you have read and agreed to our Terms & Conditions and our Privacy Policy

Rights For British Airways Cancelled Flights and Delays Compensation

As a traveller, there are certain things you are entitled to when experiencing problems during a trip:

  • By law, you are entitled to receive up to €600 flight delay compensation (this is regardless of the actual price of the ticket)
  • Anyone having a flight within the last six years can post a claim
  • This compensation is available when you experience delays of three hours (limited benefits for certain flights delayed by two hours) or more or has been outright cancelled

Tips and Tricks for Dealing with British Airways Delayed/Cancelled Flights

When experiencing a flight delay, there are a few things you can do to speed along the process of collecting BA delay compensation:

  • Have the airline formally acknowledge the delay as well as the reason for the delay
  • Contact a British Airways representative at the airport and insist on receiving your basic benefits and services from the airline
  • Try to get some proof of the delay, such as photos of the Arrival/Departure board, vouchers received for the delay, and receipt of expenses incurred from the delay (taxi travel, hotel room, etc.)
  • You should also exchange contact information with some of the other passengers on the flight so help support each other’s claim

FACTS AND FIGURES

Conditions For Making A British Airways Compensation Claim

The amount of British Airways flight delay compensation you will receive is based on the actual distance of the flight, not the cost of the ticket. By current EU regulations, within three hours of the scheduled departure time, the flight must depart from the gate (limited benefits for flights delayed by two hours). A claim is valid for up to six years from the original date of flight.

To get an idea of how much compensation you are entitled to, here is a quick breakdown:

FLIGHT DISTANCE
LENGTH OF DELAY
AMOUNT AWARDED
Up to 1,500km
3 hours or more
€250
1,500km - 3,500km
3 hours or more
€400
Up to 1,500km
3 hours or more & between 2 EU Member States
€400
Over 3,500km
3-4 hours
€300
Over 3,500km
4 hours
€600

Services and benefits for travellers experiencing a British Airways flight cancellation or delay:

  • Free food and beverage for flights up to 1500km delayed two hours or more (usually with vouchers). Additionally, you will receive two free communications (phone calls, emails, and/or faxes)
  • Free food and beverage for flights between 1501km and 3500km which are delayed three hours or more (usually with vouchers). Additionally, you will receive two free communications (phone calls, emails, and/or faxes) that are delayed three hours or more.
  • Free food and beverage for flights more than 3500km which are delayed three hours or more (usually with vouchers). Additionally, you will receive two free communications (phone calls, emails, and/or faxes) that are delayed three hours or more.
  • For flights delays by five hours or more, a full withdrawal is available at no penalty to you. Reimbursement for alternative transportation to your destination is also to be provided by the airline.
  • When flights are delayed until the next day, your hotel stay and transportation both to and from those accommodations are to be paid for by the airline. The airline should be contacted directly to make these arrangements.

Additional Info For British Airways

  • Located near Heathrow Airport in London
  • The airline currently serves 183 airports around the world
  • British Airways was responsible for more than 42 million customers in 2016
  • This airline services every continent in the world
  • In all, the airline had more than 845,000 minutes of flight delays in 2016 (this ranks them right around the middle of the pack)
  • British Airways flight delay compensation may take some time, but the airline generally pays its claims
  • British Airways allows you to check in 24 hours prior to departure
  • You can also use the British Airways app for check-in (recommended)